ResourcesWho to get help from for an NDIS Appeal
An NDIS Appeal is the second step you can take if you are unhappy with a decision the NDIS has made, and have already tried step 1.
Step 1 is to seek an internal review of a reviewable decision from the NDIA.
If that didn't work, you can do an NDIS Appeal. 'NDIS Appeals' used to be called 'External Merit Reviews'. It's when you take your case to the Administrative Appeals Tribunal (AAT).
You can find everything you need to know about NDIS Appeals from this section of the Department of Social Services website.
For a quick and simple introduction to the different options you have if you want to change your NDIS plan are outlined in this resource by Disability Advocacy Resource Unit (DARU). It helps you understand the different processes involved in an easy to understand and step-by-step fact sheet.
The disability advocacy organisations from across Australia that are listed below can help you with an NDIS appeal. They have been given funding for this, which means they can help you for free.
Choose your state or territory below to skip to a list of disability advocacy organisations where you live:
- Australian Capital Territory
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Australian Capital Territory
ACT Disability, Aged and Carer Advocacy Services (ADACAS)
Suite 104, Block C,
Canberra Technology Park
49 Phillip Ave
Watson
ACT 2602
Phone 02 6242 5060
Website www.adacas.org.au
Facebook facebook.com/ACT-Disability-Aged-and-Carer-Advocacy-Service-1777514949164269/
Email adacas@adacas.org.au
Advocacy for Inclusion
Suite 2.02, Griffin Centre
20 Genge Street
Canberra
ACT 2601
Phone 02 6257 4005
Website www.advocacyforinclusion.org
Email info@advocacyforinclusion.org
New South Wales
ACT Disability, Aged and Carer Advocacy Services (ADACAS)
Suite 104, Block C
Canberra Technology Park
49 Phillip Ave
Watson
ACT 2602
Phone 02 6242 5060
Website www.adacas.org.au
Email adacas@adacas.org.au
Disability Advocacy NSW
Suite 1, Level 2
408 King Street
Newcastle West
NSW 2302
Phone 02 4927 0111 or 1300 365 085
Website www.da.org.au
Email newcastle@da.org.au
Disability Advocacy NSW (Nepean Blue Mountains)
Suite 302, Level 3
107 Phillip Street
Parramatta
NSW 2150
Phone 1300 365 085
Website www.da.org.au
Email newcastle@da.org.au
Family Advocacy
305/16-18 Cambridge St
Epping
NSW 2121
Phone (02) 9869 0866 or 1800 620 588
Website www.family-advocacy.com
Email communications@family-advocacy.com
Illawarra Advocacy Incorporated
Suite 2, Level 5
221-229 Crown Street
Wollongong
NSW 2500
Phone 02 4229 4999
Website www.illawarraadvocacy.org.au
Email admin@illawarraadvocacy.org.au
Sydney Region Aboriginal Corporation
127 Lethbridge St
Penrith
NSW 2750
Phone 02 4722 3524
Email grant@srac.ngo
Intellectual Disability Rights Service (IDRS)
Suite 2C, 199 Regent Street
Redfern
NSW 2016
Phone 02 9318 0144 or 1800 666611
Website www.idrs.org.au
Email info@idrs.org.au
Multicultural Disability Advocacy Association of NSW
12 Hutchinson St
Granville
NSW 2142
Phone 02 9891 6400 or 1800 629 072
Website www.mdaa.org.au
Email mdaa@mdaa.org.au
Newell Advocacy
1/63 Maitland St
Narrabri
NSW 2390
Phone 02 6792 3195
Email newell.narrabri@westnet.com.au
People With Disability Australia
Tower 1, Level 10
1 Lawson Square
Redfern
NSW 2016
Phone 02 9370 3100 or 1800 422 015
Website www.pwd.org.au
Email pwd@pwd.org.au
Self Advocacy (Sydney) Incorporated
106b, Level 1
30-32 Campbell Street
Blacktown
NSW 2148
Phone 02 9622 3005
Website www.sasinc.com.au
Email info@sasinc.com.au
Side By Side Advocacy
Shop 1, 30-32 Herbert St
West Ryde
NSW 2114
Phone 02 9808 5500
Website www.sidebyside.org.au
Email eo@sidebysideadvocacy.org.au
Spinal Cord Injuries Australia
1 Jennifer Street
Little Bay
NSW 2036
Phone 02 9661 8855 or 1800 819 775
Website www.scia.org.au
Email office@scia.org.au
Synapse
Suite 102, Level 1
3 Carlingford Road
Epping
NSW 2121
Phone (02) 9868 5261 or 1800 063 074
Website www.synapse.org.au
Email info@synapse.org.au
Northern Territory
Brain Injury SA (Barkly)
67 Paterson St
Tennant Creek
NT 0860
Phone 1300 733 049
Website braininjurysa.org.au
Email info@binsa.org
Darwin Community Legal Centre
Level 2, Winlow House
75 Woods Street
Darwin
NT 0800
Phone 08 8982 1111 or 1800 812 953
Website www.dcls.org.au
Email info@dcls.org.au
Disability Advocacy Service
4/54 Reg Harris Lane
Alice Springs
NT 0870
Phone 08 8953 1422
Website www.das.org.au
Email manager@das.org.au
NPY Women’s Council
3 Wilkinson St
Alice Springs
NT 0870
Phone 08 8958 2345
Website www.npywc.org.au
Email enquiries@npywc.org.au
Queensland
Independent Advocacy in the Tropics
2/179-181 Ross River Road
Mundingburra
QLD 4812
Phone 07 4725 2505 or 1800 887 688
Website www.independentadvocacy.org.au
Email reception@iat.org.au
Queensland Advocacy Incorporated
2nd Floor South Central
43 Peel Street
South Brisbane
QLD 4101
Phone 07 3844 4200 or 1300 130 582
Website www.qai.org.au
Email qai@qai.org.au
People with Disability Australia
Unit 14, Bundaberg Enterprise Centre
20B Quay Street
Bundaberg
QLD 4670
Phone 02 9370 3100 or 1800 422 015
Website www.pwd.org.au
Email pwd@pwd.org.au
Rights in Action
Professional House
88 Abbott Street
Cairns
QLD 4870
Phone 07 4031 7377
Website www.rightsinaction.org
Email info@rightsinaction.org
Speaking Up for You (SUFY)
Unit F2, 1st Floor, The Precinct
12 Browning Street
West End
QLD 4101
Phone 07 3255 1244
Website www.sufy.org.au
Email sufy@sufy.org.au
South Australia
Advocacy for Disability Access and Inclusion
149 Currie Street
Adelaide
SA 5000
Phone 08 8340 4450
Website www.advocacyfordisability.org.au
Email admin@advocacyfordisability.org.au
Brain Injury SA
70 Light Square
Adelaide
SA 5000
Phone 08 8217 7600 or 1300 733 049
Website braininjurysa.org.au
Email info@binsa.org
Disability Advocacy and Complaints Service of South Australia (DACSSA)
33 Franklin Street
Adelaide
SA 5000
Phone 08 7122 6030
Website www.dacssa.org.au
Email admin@dacssa.org.au
Disability Rights Advocacy Service
4/80 Henley Beach Road
Mile End
SA 5031
Phone 08 8351 9500
Website www.dras.com.au
Email admin@dras.com.au
Independent Advocacy SA
99 Frome Street
Adelaide
SA 5000
Phone 08 8232 6200 or 1800 999 884
Website www.independentadvocacysa.org.au
Email indepadv@internode.on.net
NPY Women’s Council
(Service area APY Lands)
3 Wilkinson St
Alice Springs
NT 0870
Phone 08 8958 2345
Website www.npywc.org.au
Email enquiries@npywc.org.au
Tasmania
Advocacy Tasmania
Suite 6 Mayfair Plaza
236 Sandy Bay Road
Sandy Bay
TAS 7005
Phone 03 6224 2240 or 1800 005 131
Website www.advocacytasmania.org.au
Email advocacy@advocacytasmania.org.au
Victoria
Action for More Independence & Dignity in Accommodation (AMIDA)
1st Floor, Suite 1.11, Ross House
247 Flinders Lane
Melbourne
VIC 3000
Phone 03 9650 2722
Website www.amida.org.au
Email amida@amida.org.au
Action on Disability within Ethnic Communities (ADEC)
175 Plenty Road
Preston
VIC 3072
Phone (03) 9480 7000 or 1800 626 078
Website www.adec.org.au
Email info@adec.org.au
AED Legal Centre
Suite 4, Level 9, 276 Flinders Street
Melbourne
VIC 3000
Phone 03 9639 4333
Website www.aed.org.au
Email noni.lord@aed.org.au
Disability Justice Australia
Unit 2, 28A Albert Street
Preston
VIC 3072
Phone 03 9474 0077
Website www.dja.org.au
Email info@dja.org.au
Grampians Disability Advocacy
(Service area Central Highlands and Lodden)
Shop 2, 32 Tuson Street
Ararat
VIC 3377
Phone 1800 552 272
Website www.grampiansadvocacy.org.au
Email admin@grampiansadvocacy.org.au
Leadership Plus
Milton House
25 Flinders Lane
Melbourne
VIC 3000
Phone 03 9489 2999
Website www.leadershipplus.com
Email admin@leadershipplus.com
Rights Information and Advocacy Centre (RIAC)
(Service area Central Highlands, Lodden, Geelong and Colac regions)
72 Wyndham Street
Shepparton
VIC 3630
Phone 03 5822 1944 or 1800 221 944
Website www.riac.org.au
Email enquiry@riac.org.au
Villamanta Disability Rights Legal Service
Deakin University, Geelong Waterfront Campus
Building AD, Level 2
1 Gheringhap St
GEELONG
VIC 3220
Phone 03 5227 3338 or 1800 014 111
Website www.villamanta.org.au
Email legal@villamanta.org.au
Victorian Mental Illness Awareness Council (VIMIAC)
1/22 Aintree Street
Brunswick East
VIC 3057
Phone 03 9380 3900
Website www.vmiac.org.au
Email reception@vmiac.org.au
Western Australia
Midland Information Debt and Legal Advocacy Service(Midlas)
23 Old Great Northern Highway
Midland
WA 6056
Phone (08) 9250 2123
Website www.midlas.org.au
Email admin@midlas.org.au