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Are you in the loop?


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Changes to NDIS Independent Advisory Council

2 July 2020

Minister for the National Disability Insurance Scheme (NDIS), Stuart Robert, has announced the new and returning members of the Independent Advisory Council (IAC) from 1st  July 2020.

The Independent Advisory Council provides formal advice to the Board of the National Disability Insurance Agency (NDIA), the governing body of the NDIS, on the most important issues affecting participants, carers and families.

NDIS Price Guide 2020-21

28 June 2020

The National Disability Insurance Agency (NDIA) has released the NDIS Price Guide for 2020-21 financial year, and the Support Catalogue, effective 1st July 2020.

The Assistive Technology and Consumables Code Guide, effective 1st July, is also now available.


Early Childhood Early Intervention (ECEI) Information Pack

5 May 2020

The NDIA is developing information packs for NDIS participants, families, and carers to help during the CoronaVirus pandemic. These packs collate information that is often available in different places and pulls that information together into a single resource.

The first of these packs - Early Childhood Early Intervention for children aged 0 to 6 years old - is now available on the NDIS website.



What happens when?

25 March 2020

The National Disability Insurance Agency (NDIA) has published a new page called "What happens when."

This page answers questions such as:

  • What happens when I have a planning or plan review meeting booked
  • What happens when my plan is about to end
  • What happens when I need important changes made to my plan

COVID19 Updates

25 March 2020

The National Disability Insurance Agency (NDIA) is making some changes to the plan review process in response to the coronavirus (COVID-19) pandemic.

If a participant has a scheduled plan review, the NDIA will contact them by phone or email to undertake their review.  

As part of this plan review process, a participant can discuss having a new plan in place for up to 24 months.

In addition, the NDIA will be making changes to NDIS systems over the weekend to make sure participants have the funding they need during the COVID-19 pandemic.

CoronaVirus (COVID-19) Information

17 March 2020

The Australian Federation of Disability Organisations (AFDO) has set up a page with information and resources on the CoronaVirus (COVID-19) for Australians with disability and their families.

Please visit the AFDO website for more information on the CoronaVirus.  The CoronaVirus Information page will be updated as new information and resources become available. 

New NDIS Price Guide with Transport changes

25 February 2020

A new NDIS Price Guide with transport changes has just been published. 

The 2019-20 NDIS Price Guide and Support Catalogue went into effect 1 July. Information was added in late February 2020 to support the introduction of participant transport changes from 1 March 2020.

NDIS Participants Welcome Pack

19 February 2020

NDIS participants have the right to feel safe and to receive quality service from NDIS providers.  

The NDIS Quality and Safeguard Commission (The Commission) has released a Participants Welcome Pack.

The information provided in this pack gives participants information about their rights, the role of the NDIS Commission, choosing quality and safe supports, and how to make a complaint.

System improvement - removing gaps between plans

12 February 2020

The NDIA has made more improvements to the NDIS myplace portal.

From Monday 10th February 2020, the new improvements include:  

  • Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) supports will have service bookings increased automatically where a 28-day extension has been applied to a plan.
  • Unclaimed funds within a participant’s previous plan and service bookings will now be available for 90 days after a new plan has been approved. This gives participants and providers more time to make payment requests for services delivered during the previous plan period. 

You can find more information on the NDIS website.

Joint Standing Committee Interim Report

4 December 2019

The Joint Standing Committee on the NDIS has released the first of their reports - the NDIS Planning Interim Report.

The report outlines 14 recommendations, several of which focus on NDIS planning timelines and the participant's involvement in the drafting process.

It also calls for extra training for NDIA staff, to increase their awareness and familiarity with all types of disability

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