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Explaining developmental delay for young children

11 September 2019

New information is available for health professionals who are referring children with developmental delay to the NDIS.

Removing gaps between plans

11 September 2019

The National Disability Insurance Agency (NDIA) is making changes to the NDIS myplace portal to improve the process when there is a gap between new and old participant plans. 

Sometimes there is a delay in the approval of a new plan. This can create a ‘gap’ between the old plan and the new plan.

A new NDIS Participant Service Guarantee

26 August 2019

During the 2019 Federal Election, the Australian Government promised to develop and legislate an "NDIS Participant Service Guarantee" to improve participant experiences with the NDIS.

The Guarantee will set new standards for the time it takes for key steps in the NDIS process. This means there will be shorter, agreed timeframes for people to get their access decision, to have their NDIS plan approved and to have their plan reviewed.

The new Guarantee will be in place from 1 July 2020.

Disability Loop is brought to you by the Australian Federation of Disability Organisations

AFDO is the national voice representing people with disability in Australia.

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NDIS Champions

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Your stories

Janet's NDIS story

Janet has motor neuron disease. She is the first NDIS participant in Australia to receive the NeuroSwitch to help her communicate. “I am free, I can communicate with everybody.”

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Get help with your NDIS Appeal

Here’s a list of disability advocacy organisations that can help you for free if you are unhappy with a decision the NDIS has made.

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